Have you ever experienced this? You either failed to properly read the patient, failed to obtain the necessary diagnostic information, or failed to spend enough time listening to your patient to determine what was best for them. How do you recover whether you absolutely face-planted or just made a tiny error?
You will learn how to discuss your patient’s “wants and needs” so you minimize misunderstandings in this free 1-credit CE webinar on Tuesday, April 18, 2023, at 7:00 PM CST/8:00 PM EST. You will also review the predictable new patient experience, learn how to engage the entire team for a higher level of case acceptance, and learn how to react when things go wrong—how to diagnose, document, and recover so that the appropriate care is provided.