HIT ConsultantCedars-Sinai Expands Virtual Healthcare for Children & Spanish Speakers

Expanding Access to Virtual Healthcare for Children and Spanish Speakers: Improving Pediatric and Multilingual Care Delivery at Cedars-Sinai

Cedars-Sinai is enhancing access to virtual healthcare for children and Spanish-speaking patients in California, offering a comprehensive range of services through its mobile app Cedars-Sinai Connect. With expanded options for urgent and scheduled care, including tailored support for Spanish speakers, the initiative underscores the institution’s commitment to equitable and convenient healthcare delivery.

Key Points:

• Cedars-Sinai Connect now provides children aged 3-17 with access to urgent healthcare services for common issues such as coughs, colds, flu, and rashes, with both on-demand and scheduled appointments available.
• Spanish-speaking patients aged 3 and above can access a Spanish-language app, benefitting from scheduled visits with Spanish-speaking healthcare providers on weekdays and weekends, along with 24/7 translator support for on-demand care.
• The platform builds upon the success of Cedars-Sinai Connect, which has facilitated over 10,500 virtual visits since its launch in fall 2023, serving more than 8,000 patients across California.
• Leveraging AI technology from K Health, Cedars-Sinai Connect streamlines administrative tasks, allowing providers to focus more on patient care while empowering patients to manage their healthcare needs effectively.
• Jill Martin, executive vice president of Cedars-Sinai Medical Network, highlights the platform’s role in extending access to high-quality care, particularly for acute or chronic conditions, and facilitating referrals to specialists when necessary.

“Cedars-Sinai Connect has already helped thousands of new and existing patients easily access the high-quality care for which Cedars-Sinai is known, from home.”
– Jill Martin, Executive Vice President of Cedars-Sinai Medical Network

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