The effectiveness of one’s dry eye disease (DED) clinic depends on staff involvement in both diagnostic testing and patient education for three reasons: (1) It enables ODs to see more DED patients and quickly prescribe the treatment(s) needed to provide symptomatic relief; (2) It emphasizes the significance of diagnosing and adhering to the prescribed DED treatment; (3) And it fosters staff loyalty to a practice because they are actively involved in patient care rather than merely checking off the boxes.