Healthgrades for ProfessionalsHealth Concerns That Can Be Treated in a Telehealth Visit

Talking Points for Physicians: Educating Patients on Telehealth Services

Telehealth has become an integral component of modern healthcare, offering patients access to medical care from the comfort of their own homes. This service is not only convenient but also essential for managing a variety of health conditions remotely. As healthcare professionals, it is vital to inform patients about the scope and limitations of telehealth to ensure they fully understand how to utilize these services effectively.

Common Conditions Treated via Telehealth:

• Mental health issues such as anxiety and depression
• Back pain without severe symptoms like numbness
• Conjunctivitis, often referred to as pink eye
• Diabetes management through regular virtual check-ins
• Earaches, particularly in children
• GERD and heartburn
• Infectious diseases like influenza and COVID-19 for initial assessment
• Migraine management
• Minor dermatological issues
• Nausea, vomiting, and diarrhea
• Sinusitis evaluation
• Sports injuries like sprains and strains
• Urinary Tract Infections (UTIs)

Additional Points:

• Telehealth is not suitable for emergency situations.
• Controlled substances are typically not prescribed via telehealth.
• Ensure patients know how to access telehealth services and what information they should prepare before a visit.

HCN Healer Handbook
When discussing telehealth with patients, emphasize its benefits, such as convenience and the ability to quickly address health concerns without the need for travel. For example, a patient with diabetes can regularly update their healthcare provider on their condition, enhancing their management plan’s effectiveness. This shift towards virtual care represents a broader movement in healthcare towards more patient-centered and accessible services, signaling a significant paradigm shift in how care is delivered and received.

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