MashupMDOracle Brings Voice-activated AI to Healthcare with Clinical Digital Assistant

New Assistant Aims to Alleviate Staffing Shortages and Enhance Patient Care Through Generative AI

Oracle has unveiled its AI-powered Clinical Digital Assistant, integrated into its electronic health record (EHR) solutions, at its annual health conference. The assistant is designed to automate administrative tasks for healthcare providers, allowing them to focus more on patient care. This move comes as healthcare organizations are cautiously adopting generative AI technologies, often hindered by concerns over trust and bias.

HCN Medical Memo
Oracle’s Clinical Digital Assistant offers a promising avenue to streamline administrative tasks that often lead to burnout. By automating these processes, healthcare providers can focus more on delivering quality patient care. The assistant’s multimodal capabilities, including voice and text commands, offer a seamless way to access patient information, thereby improving the overall care delivery experience.

Key Points

• Oracle’s Clinical Digital Assistant will be integrated into the company’s existing EHR solutions.
• The assistant is designed to help healthcare teams struggling with staffing issues, with a projected shortage of 18 million workers by 2030.
• The AI assistant can handle routine tasks like pulling up MRI scans and prescriptions via voice or text commands.
• According to Suhas Uliyar, senior vice president of product management at Oracle Health, the technology aims to reduce mundane work and improve patient interactions.

“By bringing comprehensive generative AI and voice-first capabilities to our EHR platforms, we are not only helping providers reduce mundane work that leads to burnout, but we are also empowering them to create better interactions with patients that establish trust, build loyalty, and deliver better outcomes.”
– Suhas Uliyar, senior vice president of product management at Oracle Health

Additional Points

• The assistant can also assist patients with scheduling appointments and paying bills.
• The technology is built on Oracle’s broader Digital Assistant platform, already in use by organizations like FedEx and Exelon.
• A full rollout of all capabilities is expected over the next 12 months.

More on Practice Management